Privacy

Information you provide

Creatives Creative stores your email address, account type and session records, profile details, uploaded photos, listings, saved items, collections, follows, commission requests, and product reviews. When purchases are available, we also store order details, shipping addresses, tracking, messages, and payment references. You choose the content you add.

Photos are resized and compressed before upload. We store the compressed version, not your original file. Image metadata is removed during compression.

How it is used

We use this information to sign you in, save your work, display published content, connect buyers and sellers, fulfill orders, provide support, and prevent abuse. Email sign-in uses a one-time code; we do not store account passwords. We email makers when a purchase is confirmed and keep delivery records to manage retries.

Publishing a product, profile, or collection makes its shared content available to visitors, including people with its link. Private drafts are not published automatically. Handle changes appear immediately on an already public profile; other draft edits stay private until you publish again. A claimed handle stays reserved while your profile is private.

A posted review displays its rating, text, date, and the profile name used when it was posted. Reviews can remain public after a refund.

Who receives it

Cloudflare provides hosting, database, photo storage, security, and account and order email delivery. When payments are enabled, Stripe processes payment and seller onboarding information under its own privacy policy. Card details are entered on Stripe’s hosted checkout and are not stored by Creatives Creative.

A commission’s brief, reference image, quote, and participant names are visible to its buyer and seller. Sellers receive the buyer and shipping information needed for their orders. They must use it only to fulfill the order and provide related support. We do not sell your personal information or share it for third-party targeted advertising.

Public image links and links to other websites may contact those providers when opened. Their privacy practices apply on their services. We may also disclose information when required by law or necessary to investigate misuse and protect users.

The site administrator can review listing drafts, uploaded photos, published content, account details, and order summaries to moderate the marketplace and provide support. Moderation actions and their reasons are recorded in an access-restricted activity log. Hidden content is retained so decisions can be reviewed and reversed.

Cookies and basic reporting

Essential first-party cookies keep your browser workspace, sign-in session, and verification request connected. Sessions expire after 30 days. Your appearance preference is stored on your device. We do not use third-party advertising trackers.

Creatives can see sales, refunds, order activity, and stock information for their own shop. Customer emails and shipping addresses are not included in sales analytics.

Promotions use aggregate views and clicks, with daily hashes and rate limits to reduce repeated counts. Existing site cookies or a coarse IP/browser grouping may be used to calculate those hashes. Raw IP addresses are not stored in promotion reporting. Cloudflare may process request and network information to operate and protect the service.

Retention and your choices

Saved work stays with your account or browser workspace until removed or handled through an account request. Sign-in codes expire after 10 minutes; expired verification and session records are cleaned up periodically. Submitted commission requests and their reference photos remain available to their participants, including after a request is closed. Order, payment, and security records may need to be retained for accounting, disputes, fraud prevention, or legal obligations.

You can edit your profile, remove private content, revoke shared links, and turn off release updates in the site. Previously completed order records and copies already made by other users may remain. To request access, correction, export, or deletion of your account data, contact support@creativescreative.com from your account email. We may verify account ownership before acting.

Contact and changes

Accounts are for people 18 or older. If you believe a child has provided information, contact us so we can investigate. We update this notice when the service changes and show the effective date above.

Privacy questions: support@creativescreative.com.